Terms and Conditions

Welcome to Murti Packers and Movers. By accessing or using our website www.murtipackers.com, you agree to follow these Terms & Conditions.

1. Definitions

• Company: Murti Packers and Movers
• Customer: Any person using our services
• Services: Packing, loading, transportation, unloading, and shifting services

2. Service Agreement

• Provide accurate details of goods
• Be present during pickup & delivery
• Pay charges as agreed

3. Pricing & Payments

• Charges depend on distance, volume & services
• Extra charges may apply for additional items
• Advance + balance payment required

4. Packing & Handling

• We use quality packing materials
• Inform about fragile items in advance
• Avoid sending cash, jewelry, or documents

5. Transit & Delivery

• Delivery time is estimated
• May vary due to traffic/weather
• No liability for delays beyond control

6. Insurance & Liability

• Insurance is optional but recommended
• Report damage within 24 hours
• Compensation as per policy

7. Prohibited Items

• Hazardous or flammable items
• Illegal goods
• Perishable items

8. Cancellation Policy

• Cancel at least 24 hours before shifting
• Advance may be non-refundable

9. Customer Responsibilities

• Ensure access for loading/unloading
• Check items at delivery
• Report issues immediately

10. Website Usage

• Content is for information only
• No copying without permission
• We can update content anytime

11. Limitation of Liability

• Not responsible for natural disasters
• No liability for self-packed goods
• No claim for undeclared items

12. Governing Law

All disputes are subject to Kolkata, West Bengal jurisdiction.

13. Changes to Terms

We may update Terms anytime. Please review regularly.

14. Contact Us

Murti Packers and Movers
Website: www.murtipackers.com
Phone: 8100419452